:root{--vodabg-primary:#1a73e8;--vodabg-secondary:#0d47a1}.vodabg-chatbot-container{position:fixed;bottom:20px;right:20px;z-index:99999;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif}.vodabg-chatbot-launcher{width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,var(--vodabg-primary) 0%,var(--vodabg-secondary) 100%);color:#fff;border:none;cursor:pointer;box-shadow:0 4px 16px rgb(26 115 232 / .4);display:flex;align-items:center;justify-content:center;transition:transform 0.2s ease;position:relative;animation:vodabg-chatbot-bounce-in 0.5s ease}.vodabg-chatbot-launcher::before{content:'';position:absolute;top:0;left:0;right:0;bottom:0;border-radius:50%;background:var(--vodabg-primary);opacity:.4;animation:vodabg-chatbot-pulse 2s infinite;z-index:-1}.vodabg-chatbot-launcher:hover{transform:scale(1.05);box-shadow:0 6px 20px rgb(26 115 232 / .5)}.vodabg-chatbot-launcher:hover::before{animation-play-state:paused}@keyframes vodabg-chatbot-pulse{0%{transform:scale(1);opacity:.5}70%{transform:scale(1.4);opacity:0}100%{transform:scale(1);opacity:0}}.vodabg-chatbot-launcher-badge{position:absolute;top:-2px;right:-2px;background:#ef4444;color:#fff;font-size:11px;font-weight:700;min-width:18px;height:18px;border-radius:50%;display:flex;align-items:center;justify-content:center;border:2px solid #fff;padding:0 5px;z-index:1}@keyframes vodabg-chatbot-bounce-in{0%{transform:scale(0);opacity:0}60%{transform:scale(1.1)}100%{transform:scale(1);opacity:1}}.vodabg-chatbot-window{position:fixed;bottom:20px;right:20px;width:380px;max-width:calc(100vw - 40px);height:600px;max-height:calc(100vh - 40px);background:#fff;border-radius:16px;box-shadow:0 10px 40px rgb(0 0 0 / .16);display:flex;flex-direction:column;overflow:hidden;animation:vodabg-chatbot-slide-up 0.3s ease}@keyframes vodabg-chatbot-slide-up{from{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.vodabg-chatbot-header{background:linear-gradient(135deg,var(--vodabg-primary) 0%,var(--vodabg-secondary) 100%);color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;flex-shrink:0}.vodabg-chatbot-header-info{display:flex;align-items:center;gap:10px}.vodabg-chatbot-avatar{width:38px;height:38px;background:rgb(255 255 255 / .2);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:20px;overflow:hidden}.vodabg-chatbot-avatar img{width:100%;height:100%;object-fit:cover;border-radius:50%}.vodabg-chatbot-header-title{font-weight:700;font-size:14px;line-height:1.2}.vodabg-chatbot-header-status{font-size:11px;opacity:.85;margin-top:2px;display:flex;align-items:center;gap:5px}.vodabg-chatbot-status-dot{width:7px;height:7px;background:#22c55e;border-radius:50%;display:inline-block}.vodabg-chatbot-header-actions{display:flex;gap:4px}.vodabg-chatbot-header-actions button{background:#fff0;border:none;color:#fff;font-size:20px;width:28px;height:28px;cursor:pointer;border-radius:6px;display:flex;align-items:center;justify-content:center;line-height:1;padding:0}.vodabg-chatbot-header-actions button:hover{background:rgb(255 255 255 / .15)}.vodabg-chatbot-prechat{padding:22px 18px;flex:1;overflow-y:auto}.vodabg-chatbot-welcome-text{color:#444;margin:0 0 18px 0;font-size:14px;line-height:1.5}.vodabg-chatbot-prechat-form{display:flex;flex-direction:column;gap:12px}.vodabg-chatbot-field label{display:block;font-size:13px;font-weight:600;color:#333;margin-bottom:5px}.vodabg-chatbot-field input[type="text"]{width:100%;padding:10px 13px;border:1.5px solid #e1e4e8;border-radius:8px;font-size:14px;transition:border-color 0.2s;box-sizing:border-box;font-family:inherit}.vodabg-chatbot-field input[type="text"]:focus{outline:none;border-color:var(--vodabg-primary)}.vodabg-chatbot-field input.vodabg-chatbot-input-valid{border-color:#00a32a;background:#f0fdf4}.vodabg-chatbot-field input.vodabg-chatbot-input-invalid{border-color:#d63638;background:#fef2f2}.vodabg-chatbot-hint{display:block;font-size:11px;color:#666;margin-top:5px;line-height:1.4;transition:color 0.2s}.vodabg-chatbot-hint.vodabg-chatbot-hint-valid{color:#00a32a;font-weight:600}.vodabg-chatbot-hint.vodabg-chatbot-hint-invalid{color:#d63638;font-weight:600}.vodabg-chatbot-field-checkbox label{display:flex;align-items:center;gap:8px;font-size:13px;color:#444;cursor:pointer;font-weight:400}.vodabg-chatbot-field-checkbox input[type="checkbox"]{width:16px;height:16px;cursor:pointer}.vodabg-chatbot-error{background:#fee2e2;color:#991b1b;padding:10px 14px;border-radius:6px;font-size:13px;border-left:3px solid #ef4444}.vodabg-chatbot-btn-primary{background:linear-gradient(135deg,var(--vodabg-primary) 0%,var(--vodabg-secondary) 100%);color:#fff;border:none;padding:12px 20px;border-radius:8px;font-size:14px;font-weight:700;cursor:pointer;transition:transform 0.15s,box-shadow 0.15s;font-family:inherit}.vodabg-chatbot-btn-primary:hover{transform:translateY(-1px);box-shadow:0 4px 12px rgb(26 115 232 / .3)}.vodabg-chatbot-btn-primary:disabled{opacity:.6;cursor:not-allowed;transform:none}.vodabg-chatbot-privacy-note{font-size:11px;color:#888;text-align:center;margin:6px 0 0 0;line-height:1.4}.vodabg-chatbot-privacy-note a{color:var(--vodabg-primary);text-decoration:none}.vodabg-chatbot-body{flex:1;overflow-y:auto;padding:14px;background:#f6f8fa}.vodabg-chatbot-messages{display:flex;flex-direction:column;gap:10px}.vodabg-chatbot-msg{max-width:85%;padding:10px 14px;border-radius:14px;font-size:14px;line-height:1.45;word-wrap:break-word;animation:vodabg-chatbot-fade-in 0.3s}@keyframes vodabg-chatbot-fade-in{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.vodabg-chatbot-msg-bot{background:#fff;color:#222;border-radius:14px 14px 14px 4px;align-self:flex-start;border:1px solid #e1e4e8}.vodabg-chatbot-msg-user{background:linear-gradient(135deg,var(--vodabg-primary) 0%,var(--vodabg-secondary) 100%);color:#fff;border-radius:14px 14px 4px 14px;align-self:flex-end}.vodabg-chatbot-msg-system{background:#fff0;color:#888;font-style:italic;font-size:12px;text-align:center;align-self:center;padding:4px 10px}.vodabg-chatbot-returning-hint{background:linear-gradient(135deg,#fff8ec 0%,#fef3c7 100%);border:1px solid #f59e0b;color:#92400e;padding:12px 14px;border-radius:8px;margin-bottom:14px;font-size:13px;line-height:1.5;animation:vodabg-chatbot-fade-in 0.5s}.vodabg-chatbot-returning-hint strong{color:#78350f}.vodabg-chatbot-clear-stored{color:#92400e;text-decoration:underline;font-size:11px;margin-left:4px;opacity:.7}.vodabg-chatbot-clear-stored:hover{opacity:1;color:#78350f}.vodabg-chatbot-history-separator{position:relative;text-align:center;margin:16px 0 12px 0;padding:0}.vodabg-chatbot-history-separator::before{content:"";position:absolute;left:0;right:0;top:50%;height:1px;background:linear-gradient(90deg,transparent,#d4d8df,transparent);z-index:0}.vodabg-chatbot-history-separator span{position:relative;z-index:1;background:#f6f8fa;padding:4px 12px;font-size:11px;color:#666;font-weight:600;text-transform:uppercase;letter-spacing:.5px;border-radius:12px}.vodabg-chatbot-msg-history{opacity:.7;filter:saturate(.7)}.vodabg-chatbot-msg-history.vodabg-chatbot-msg-user{background:rgb(26 115 232 / .7)!important}.vodabg-chatbot-msg-plain{align-self:stretch;background:#fef9ef;color:#555;padding:14px 16px;font-size:14px;line-height:1.55;text-align:center;border-radius:8px;border:1px dashed #f59e0b;margin:8px 0;animation:vodabg-chatbot-fade-in 0.4s}.vodabg-chatbot-typing{align-self:flex-start;display:flex;gap:4px;padding:12px 16px;background:#fff;border:1px solid #e1e4e8;border-radius:14px 14px 14px 4px}.vodabg-chatbot-typing span{width:7px;height:7px;background:#aaa;border-radius:50%;animation:vodabg-chatbot-typing-bounce 1.4s infinite}.vodabg-chatbot-typing span:nth-child(2){animation-delay:0.2s}.vodabg-chatbot-typing span:nth-child(3){animation-delay:0.4s}@keyframes vodabg-chatbot-typing-bounce{0%,60%,100%{transform:translateY(0);opacity:.5}30%{transform:translateY(-6px);opacity:1}}.vodabg-chatbot-suggestions{margin-top:12px;padding-top:0;border-top:1px solid #e1e4e8}.vodabg-chatbot-suggestions-header{display:flex;justify-content:space-between;align-items:center;padding:8px 10px;background:#fff;border-radius:8px;margin-bottom:8px;cursor:pointer;border:1px solid #e1e4e8;transition:all 0.2s}.vodabg-chatbot-suggestions-header:hover{background:#f0f4ff;border-color:var(--vodabg-primary)}.vodabg-chatbot-suggestions-header-label{font-size:12px;font-weight:700;color:var(--vodabg-primary);text-transform:uppercase;letter-spacing:.3px}.vodabg-chatbot-suggestions-toggle{font-size:11px;color:#666;font-weight:600;background:none;border:none;cursor:pointer;padding:0;font-family:inherit}.vodabg-chatbot-suggestions-content{overflow:hidden;transition:max-height 0.3s ease}.vodabg-chatbot-suggestions-content.collapsed{max-height:0!important}.vodabg-chatbot-suggestions-buttons{display:flex;flex-direction:column;gap:4px;padding-top:4px}.vodabg-chatbot-suggestion{background:#fff;border:1px solid #d4d8df;color:#333;padding:6px 10px;border-radius:14px;font-size:12px;font-weight:500;cursor:pointer;transition:all 0.15s;font-family:inherit;text-align:left;line-height:1.3}.vodabg-chatbot-suggestion:hover{background:var(--vodabg-primary);color:#fff;border-color:var(--vodabg-primary);transform:translateX(2px)}.vodabg-chatbot-suggestion-clicked{background:var(--vodabg-primary)!important;color:#fff!important;transform:scale(.92)!important;pointer-events:none;transition:all 0.15s ease-out!important}.vodabg-chatbot-exhausted{color:#888!important;font-style:italic;text-align:center;padding:10px;background:#fafafa;border-radius:6px;text-transform:none!important;letter-spacing:0!important;font-size:12px}.vodabg-chatbot-input-area{border-top:1px solid #e1e4e8;padding:10px 12px;background:#fff;flex-shrink:0}.vodabg-chatbot-message-form{display:flex;gap:8px}#vodabg-chatbot-message-input{flex:1;padding:10px 14px;border:1.5px solid #e1e4e8;border-radius:22px;font-size:14px;outline:none;font-family:inherit}#vodabg-chatbot-message-input:focus{border-color:var(--vodabg-primary)}.vodabg-chatbot-btn-send{background:linear-gradient(135deg,var(--vodabg-primary) 0%,var(--vodabg-secondary) 100%);color:#fff;border:none;width:40px;height:40px;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:transform 0.15s;flex-shrink:0}.vodabg-chatbot-btn-send:hover{transform:scale(1.05)}.vodabg-chatbot-btn-send:disabled{opacity:.5;cursor:not-allowed}.vodabg-chatbot-quick-actions{display:flex;justify-content:space-between;gap:8px;margin-top:8px}.vodabg-chatbot-btn-link{background:#fff0;border:none;color:var(--vodabg-primary);font-size:12px;cursor:pointer;padding:4px 6px;font-family:inherit;text-decoration:underline}.vodabg-chatbot-btn-link:hover{color:var(--vodabg-secondary)}#vodabg-chatbot-human-btn{font-weight:700}.vodabg-chatbot-autocomplete{background:#f6f8fa;border:1px solid #d4d8df;border-radius:10px 10px 0 0;padding:8px;margin:-1px -1px 8px -1px;max-height:180px;overflow-y:auto;animation:vodabg-chatbot-fade-in 0.2s}.vodabg-chatbot-autocomplete-label{font-size:11px;color:#666;font-weight:600;padding:2px 4px 6px;text-transform:uppercase;letter-spacing:.3px}.vodabg-chatbot-autocomplete-item{display:block;width:100%;background:#fff;border:1px solid #e1e4e8;color:#222;padding:8px 11px;border-radius:6px;font-size:12px;font-family:inherit;text-align:left;cursor:pointer;margin-bottom:3px;transition:all 0.15s}.vodabg-chatbot-autocomplete-item:last-child{margin-bottom:0}.vodabg-chatbot-autocomplete-item:hover{background:var(--vodabg-primary);color:#fff;border-color:var(--vodabg-primary);transform:translateX(2px)}.vodabg-chatbot-autocomplete-icon{color:var(--vodabg-primary);font-weight:700;margin-right:4px}.vodabg-chatbot-autocomplete-item:hover .vodabg-chatbot-autocomplete-icon{color:#fff}.vodabg-chatbot-footer{background:#f6f8fa;padding:6px 16px;border-top:1px solid #e1e4e8;text-align:center;color:#888;font-size:10px;flex-shrink:0}@media (max-width:480px){.vodabg-chatbot-container{bottom:10px;right:10px}.vodabg-chatbot-window{width:calc(100vw - 20px);height:calc(100vh - 20px);bottom:10px;right:10px;border-radius:12px}.vodabg-chatbot-launcher{width:56px;height:56px}}:root{--vodabg-primary:#1a73e8;--vodabg-secondary:#0d47a1}